mailto:customersupport@plumbingmall.com
Requesting a Return
Need to return something?
You will need an RGA (Return Goods Authorization)
We just need to ask you a few questions...


Please note: this questionnaire is designed for returning items that are not defective.
If you have a defective item, please contact us with your order number and description of the defect.
If you received something different from what you ordered, please click here and use the online form to request an RGA.
RGA Request Form

Returning Products -- you will need to request an RGA (Return Goods Authorization) number by using the form below. Please fill out the following information, click the button to request an RGA and our Returns Department will provide you with an RGA number and return instructions.

If you have not read our return policy, please click here.

Please use this form if you ordered incorrectly or we shipped something different than what you ordered and you want to return the product(s).

For other returns - defective or damaged products, please email us.

*Order Number:
*Email Address:
*Name:
*Phone (XXX-XXX-XXXX):
*Product(s) to be returned:
*Reason for return:
Do you need to reorder a product?

Please let us know what it is you need, or have, so that we can do our best to ensure you get the product(s) that you require.
Our sales team may need to contact you right away with questions.

* = Required Field
After filling out the form, click the button below:

 


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